Entries by Sudhir Desai

Community Management – Bodies of Knowledge

2014Much has been written about Community Management. Some time back I was thinking about some key Bodies of Knowledge a Community Manager must possess. In the context of an Enterprise, which is a purposeful entity, the Community serves a specific purpose. Ensuring that the community does indeed deliver on the purpose therefore is I think Read more

The negative side-effects of Social Technology

2013 The New York Times has an article on how the web is creating unwanted side effects in small towns – http://tinyurl.com/44q8bzk As the web becomes increasingly pervasive, interactions even in small towns, that used to take place in diners and cafes are becoming public. While gossip around these tables did indeed happen before the Read more

Introducing the LOTUS enterprise

For some time now I have been working on developing a framework for the Agile Enterprise – recognizing how the emerging enterprise is more than just Social or Open, or driven by purely a temporal innovation in technology. So, here are my thoughts on how this all comes together. I will elaborate more as I Read more

Engineering or Liberal Arts?

This morning I came across an article in TechCrunch by Vivek Wadhwa on where investments in education should be focused – Engineering or the Liberal arts? Wadhwa an entrepreneur turned academic, was initially inclined himself towards the engineering side of the debate. Bill Gates in a recent address, according to the article had argued that Read more

Developing a Social Business Strategy

The term strategy in the context of Social Media or Social Business has different connotations. I distinguish between three types of ‘strategies’ Business Strategy – or rather a Social Business Innovation StrategyExecution Strategy, and anOperations StrategyI will describe here what you need for a ‘social media’ Business Strategy. Once you have the foundational stuff in Read more

Innovation – factors in Medicine and Engineering

I was reading an article in Co-design – “How one surgeon is reinventing the female breast”. The article talks about how a doctor in Sugarland, TX is re-inventing breast surgery and weight-loss therapy using ideas from engineering. Gary Horndeski, went to medical school in order to avoid military service according to the article, but continues Read more

The Discipline of Innovation – Choosing an Approach

There was the following question on Quora today: Many Innovation strategies could prove effective, including Producer Innovation, Open Innovation, [Lead] End-User Innovation, Employee-Driven Innovation, Combinatorial Innovation, Accidental Innovation, and even Imitation. How does one optimize the innovation mix? Here was my response: Indeed there are many approaches to Innovation such as you have listed here, Read more

Social Business and P&L

A Business Enterprise is always interested in building a healthy P&L. As circumstances change, internally or externally, it looks for new ways to reinvent itself and its offerings. Social Interventions, or rather, as I like to refer to them, ‘Open/Social/Digital’ interventions can contribute to a much higher sophistication and complexity of designs, both in terms Read more

Innovative Capability and Cognitive Excellence

Innovation is on everyone’s mind these days, and there are just as many opinions on how to become innovative. I was just reading an article on the Technology Review Blog – Four Principles for crafting your Innovation Strategy. The four principles attributed to Joseph Schumpeter, author of the concept of Creative Destruction, are: “Think big, Read more